Refund Policy
Unused credit packs can be refunded in full within 7 days of purchase. Once credits are consumed for domain lookups or board unlocks, the used portion cannot be refunded.
Monthly and annual Pro subscriptions are eligible for a full refund within 14 days of the initial billing date if no automated batch exports have been downloaded.
To request a refund, contact us at contact@trendis.money with your order ID or Google account email. Approved refunds are processed back to your original payment method (Stripe / PayPal) within 1 to 3 business days.
If a technical failure on our platform prevents access to purchased intelligence, we will immediately credit your account or issue an unconditional full refund upon verification.